Dead by Queue

When you connect to anything on the internet, your connection usually goes through several other networks other than your ISP's (The company you pay for the internet) before it reaches the destination. There are many routes your connection can take to reach X server and your ISP will not be using the best possible one, they prefer whatever is the cheapest for them, even if it adds 30 milliseconds are more to your ping. The default route they prefer could also be busy during peak hours when everyone is online, which can cause packet loss and ping spikes.

ExitLag owns hundreds of servers around the world with optimal routes to you and to the game servers, therefore, it can make your connection go through a route that a faster route than your ISP's default for X server. The farther the server is from you, the more likely it is that better routes exist that your ISP does not use by default.

ExitLag with their Multipath® technology can send your traffic through multiple routes at the same time, so even if one route starts to experience problems or becomes congested, you will see no ping spikes or any other problems, because your data still arrives through a separate stable route.